Emergency Contact Numbers

Emergency & Household Helpline Numbers

Emergency Rescue Numbers

If you experience a language barrier when calling 110/119, you may also contact the 24-hour hotline at 0800-024-111 for assistance.

Agency Phone Number Description Police Department 110 Used for reporting criminal cases, traffic accidents, or requesting police assistance Fire Department 119 Used for reporting fires, personal injury accidents, or other emergency situations Domestic Violence & Sexual Assault Hotline 113 24-hour emergency rescue, legal consultation, and psychological counseling for victims of domestic violence or sexual assault

Household Helpline Numbers

Agency Phone Number Description Telephone Repair 112 Service for reporting and repairing telephone malfunctions Directory Assistance 104 Local number lookup service Long-Distance Directory 105 Long-distance number lookup service English Directory 106 English-language domestic phone directory assistance International Operator 100 Operator-assisted international call services Taipower Customer Service 0800-031212 Inquiries about electricity-related services Taipei Water Department 8733-5678 24/7 year-round customer service Taiwan Water Corporation 0800-000876 Inquiries about water fees and water usage Consumer Service Hotline 1950 Consultation on consumer rights and services National Health Insurance Consultation Line 0800-212-369 Inquiries about health insurance enrollment/cancellation and IC card usage Tourism Information Hotline 0800-011765 24-hour consultation available in Chinese, English, and Japanese Taipei City Government Hotline 1999 General municipal services consultation, English available HIV Consultation Hotline 0800-888995 Anonymous consultation services for HIV-related issues

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